First Card Payments > Credit Repair  > How Credit Repairs Companies Can Save Money on Operating Costs in 2021

How Credit Repairs Companies Can Save Money on Operating Costs in 2021

3 Ways to Save on Operating Costs

Now is the best time to save money on operating costs in 2021, especially if you are a credit repair company. Do any of these phrases sound familiar? You have to break a few eggs to make an omelet. You gotta spend money to make money. Money in, money out.


Well for any credit repair company owner, these phrases not only describe their operation but will also likely be apart of their pitch to clients who are in debt.

But when are operating costs too high, and when should you start scaling back on software or fees that you have been paying for years without a second thought.

Well since COVID-19 took over the world in 2020, it may be a smart idea to reevaluate your operating costs and see where you can trim the fat. A good place to start is on software and fees. Most times, these two operating costs can flay under the radar for years, increasing in small increments and slowly sucking your internal cash flow dry.  

Operating expenses are crucial to keeping your business moving forward, yes, but they should not hinder the business.

The everyday costs required to keep the day-to-day operation of your organization is important to continuously provide goods or services to your customers. 

But with the economic chaos brought by the recent pandemic, businesses are greatly affected with some working on tight margins to sustain operations on a daily basis. With tight resources, organizations like credit repair companies must reduce operating costs moving forward to improve profitability.

So what are the best practices to save money on operating costs in 2021?


[1] Technology Has Changes – Keep Up

The first way to save money on operating costs in 2021 is to take advantage of technology. Examine the tasks that can be automated where ever possible. Even if it means a complicated, or even slightly expensive onboarding process, you will likely save money on operating costs in 2021 and 2022, 2023, 2024, and so on. Embrace the power of technology and streamline processes at the same time to reduce your business operational cost.

There are various technology-based solutions that you can incorporate into your daily tasks instead of using manpower. Meetings can be done virtually to reduce gas expense or espresso budget to fuel every one during your meetings.

Make use of free and centralize tools like Google Docs access to documents which can be done at home or anytime without doing physical meetings. That way, your staff can use the extra time to focus on other tasks instead of sorting papers and documents.

Instead of leasing a physical office and paying for utilities, your business can save a lot of money by giving up the space and do Work From Home set-up.

Through the use of employee management tools, you can still communicate, time track, train, send and receive real time reports, create job schedules, and keep your team compliant through digital communications and notifications.


[2] Change Your Team Structure

Second, keep your organization limited to essential workers only. For example, instead of keeping a dedicated 24 hours customer support, you can always hire one regular staff to handle customer queries during regular hours, and out of hours queries can be coursed through your social media business page or a chatbot on your website.

Or you may want to hire a Customer Support through a third party where you will need to pay for a lower monthly fee instead of having a regular one on the payroll. Or if you have an in-house computer specialist, you can have this eliminated considering that this can be outsourced.

Besides, computers do not crash every day. Paying for something that your business does not use often is just a waste of resources.

As part of this, and another way to save on operating costs in 2021, think about hiring staff with multiple skills. It will be a great asset to hire someone with more than one specialization. Your admin support may be knowledgeable in content writing or digital marketing that your business can take advantage of instead of paying for an outsourced content contributor to create posts on your social media and business pages. This will allow you to inadvertently save money on operating costs.

Staff who have multiple skills can do the work of other employees which can lead to huge savings for your business.


[3] Fees, Fees, Fees

Lastly, consider the fees associated with credit card processing. In fact, think about how you accept payments in general. Is your payment gateway efficient and easy for customers to use?

And how much is your high risk merchant processor charging you to collect payments? The truth is that most merchant accounts for credit repair companies have over inflated service charges.

These fees are like a tiny drop in a large ocean, but sooner or later they will fill up. And if you haven’t evaluated your fees this year, now would be a good time to start. This could be the simplest, and fastest way to save money on operating costs in 2021.


Reducing your operating costs in 2021 is feasible but it still requires careful planning and consideration to avoid risks and adverse impacts on your business’ performance.

( Merchant Account Specialist )

Mitchell Fardell is a highly experienced payment processor who has worked for First Card Payments since 2019. In that time, he has worked on large accounts, small accounts, and everything in between.

No Comments

Sorry, the comment form is closed at this time.

First Card Payments